Ana (analise) wrote in bitches_of_bpal,
Ana
analise
bitches_of_bpal

I nearly cried in the post office today...

So, like, back near the beginning of May, I ordered three limited edition scents from BPAL. They were mailed out on May 31. USPS's tracking tool told me they'd arrived at my place on June 2. No package. But sometimes, it's erratic and the actual package shows up later so I don't think much of it and went along.

No package on Monday. On Tuesday, I mention it in the BPAL forums and it's suggested I take it up with my local PO, which I'd planned on doing. No package on Tuesday. On Wednesday morning, I call up USPS and it's confirmed that the package, indeed, is supposed to have been delivered, but I am given the option of asking them to investigate it and getting a callback "within a day". I give them my info (address, two contact phone numbers, the tracking number for the package) and they say they'll send it on to the local PO and have them call me back "within a day" with whatever they find. Today rolls around. No calls have come for me from USPS by the time I leave work to either my cell or my work phone so I swing by the local PO and tell the lady there the story and that since nobody called me back I thought I'd just come and talk to them face to face. I am basically told if it says it was delivered on the second, then it must have been delivered on the second (with the suggestion that maybe my postperson had left the package on my doorstep and that maybe someone stole it. Which yeah, could happen, but these boxes fit inside my mailbox and I've never had the postperson leave it on my doorstep.) and there's nothing they can do. And yeah, I get that, I didn't get insurance on the package (I don't even remember if BPAL does insurance for their stuff though I'm sure they would if you ask). I'm fighting off tears, though, as I walk out of there. That's a pretty tidy sum of money I get nothing for, after all, and everyone I'd talked to had been pretty much unsypathetic.

Imagine my surprise, then, when I get home and check my mailbox. There's my package! And on the label, handwritten is This was delivered to the wrong address by a sub. Sorry, I corrected it. Reg, [postperson].

So thank you, guy who delivers my mail! I will now have to call the PO back and tell them how appreciative I am you noticed this mistake and corrected it.

[xposted to bpalanonymous and my lj]
  • Post a new comment

    Error

    default userpic
  • 0 comments